PDC Classes May 2008
See Class Listing Below:
Media Relations
Working with Difficult People
Electronic Etiquette: E-Mail & Voicemail
Competency-Based Performance Management
Retirement: Benefits Overview
Managing Conflict
Warm: Writing Administrative Rules of Montana
Increasing Your Personal Effectiveness
Exploring Emotional Intelligence (Kalispell)
Essentials of Management
Respect in the Workplace
State Ethics Law
Contemporary Writing Skills
Building Communication: Effective Communication (Billings)
Building Communication: On Being Assertive (Billings)
Retirement: Benefits Overview (Billings)
Meeting-ful Minutes (Kalispell)
***********************************************
MEDIA RELATIONS
May 1 , 2008
Location: Helena, Montana
Times: 8:30 a.m. to 4:30 p.m.
Investment is $115 (discounts for multiple attendees from one organization)
This day-long seminar is intended for anyone who has contact with the press. It addresses the rights and responsibilities of working with the press, and includes a video recorded press interview.
WORKING WITH DIFFICULT PEOPLE
May 1, 2008
Location: Helena, Montana
Times: 8:30 a.m. to 2 p.m.
Investment is $94 (discounts for multiple attendees from one organization)
You can't hand-pick the people you work with. Very often, you come across someone who seems to you, at least, difficult to deal with. This half-day workshop focuses on several types of difficult people, as well as providing tips on recognizing and coping with them. It also emphasizes the communication skills necessary to cope with all sorts of people and situations.
ELECTRONIC ETIQUETTE: E-MAIL AND VOICEMAIL (NEW!)
May 6, 2008
Location: Helena, Montana
Time: 8:30 a.m. to Noon
Investment is $87 (discounts for multiple attendees from one organization)
With concerns ranging from privacy, security, freedom of speech, confidentiality, and honesty, it is more important than ever to understand and observe guidelines of e-mail and voicemail etiquette. This workshop discusses how to convey a professional image and communicate what is intended while avoiding misunderstandings.
COMPETENCY-BASED PERFORMANCE MANAGEMENT
May 7, 2008
Location: Helena, Montana
Time: 8:30 a.m. to 4:30 p.m.
Investment is $115 (discounts for multiple attendees from one organization)
One of the practical applications of a competency-based human resource system is performance management. This class overviews developing expectations, observing, and evaluating competencies.
RETIREMENT: BENEFITS OVERVIEW
May 8, 2008
Location: Helena, Montana
Time: 8:30 a.m. to 4:30 p.m.
Investment is $97
Do you know what your benefits will be in retirement? This one-day workshop will help answer your benefit questions and get referral information in these areas:
-Social Security benefits
-State of Montana Insurance benefits
-VEBA
-PERS benefits
-Deferred Compensation
MANAGING CONFLICT
May 13, 2008
Location: Helena, Montana
Time: 8:30 a.m. to 4:30 p.m.
Investment is $115 (discounts for multiple attendees from one organization)
Conflict is inevitable in human relationships. Given this fact, managers and supervisors need skills identifying and resolving conflict. This seminar emphasizes communicating clearly and defusing confrontations.
WARM: WRITING ADMINISTRATIVE RULES OF MONTANA
May 13, 2008 - Time: 8:30 am to 4:30 pm
May 14, 2008 - Time: 8:30 am to Noon
Location: Helena, Montana
Investment is $150 (discounts for multiple attendees from one organization)
Available for 10 CLE Credits.
This workshop will explore the ins and outs of writing rules. The content covers the entire rulemaking process, from legislative delegation to replacement pages for ARM. It includes practical exercises on style, reasonable necessity, and responding to comments.
INCREASING YOUR PERSONAL EFFECTIVENESS
May 14, 2008
Location: Helena, Montana
Time: 8:30 a.m. to 4:30 p.m.
Investment is $135
Many organizations recognize the need to change and adapt to changing times. But, there is often a wall of resistance within the organization. People either won't change or don't care to change. The new skills and knowledge needed to improve an organization are not enough. Today, improved attitudes and habits are key to maximizing organization effectiveness. Increasing Human Effectiveness lays the foundation for self-management and personal accountability. Mike Reynolds of Edge Learning Institute will present this dynamic, highly interactive workshop.
EXPLORING EMOTIONAL INTELLIGENCE
May 14, 2008
Location: Kalispell, Montana
Time: 8:30 a.m. to 4:30
Investment is $115
Your ability to recognize an understand emotions, and your skill at using this awareness to manage yourself and your relationships with others.
ESSENTIALS OF MANAGEMENT (8-day series for managers)
Class begins on May 15, 2008
Location: Kalispell, Montana
Time: 8:30 a.m. to 4:30 p.m. each day
Investment is $550 ($100 discount if all classes are attended as scheduled; discounts for multiple attendees from one organization)
This eight-part series addresses the needs of the first-line supervisors. It is an excellent program for new supervisors, and it will challenge seasoned supervisors and mid-level managers. Topics include teambuilding, performance management, long- and short-range planning, discipline handling, and legal issues of management. Each session runs from 8:30 a.m. - 4:30 p.m.
Daily class titles and schedules are shown below:
- May 15 - Leading
- May 21 - Developing 1
- May 22 - Developing 2
- May 28- Planning
- June 4 - Controlling
- June 5 - Protecting
- June 10 - Building
- June 11 - Synthesis
RESPECT IN THE WORKPLACE (NEW!)
May 15, 2008
Location: Helena, Montana
Time: 8:30 a.m. to 4:30 p.m.
Investment is $115 (discounts for multiple attendees from one organization)
Increasing Respect in the Workplace (IRW) is one of the most powerful processes available for fostering long-term, positive behavior change in individuals across diverse organizations.
STATE ETHICS LAW
May 15, 2008
Location: Kalispell, Montana
Time: 1 p.m. to 4 p.m.
Investment is $77 (discounts for multiple attendees from one organization)
Available for 3.0 CLE Ethics Credits
The statutory Code of Ethics applies to all employees of state and local government. It's important for all employees to know what it says. This seminar will provide an overview of the law in plain English.
CONTEMPORARY WRITING SKILLS
May 20, 2008 - Time: 1:00 a.m. - 4:30 p.m.
May 21, 2008 - Time: 8:30 a.m. - Noon
Location: Helena, Montana
Investment is $115 (discounts for multiple attendees from one organization)
This ever-popular seminar is intended to improve professional skills in composing and revising prose, with an emphasis in punctuation, grammar, and style in contemporary use.
BUILDING COMMUNICATIONS SKILLS: EFFECTIVE COMMUNICATION SKILLS
May 28, 2008
Location: Billings, Montana
Time: 8:30 a.m. til Noon
Investment is $87 (discounts for multiple attendees from one organization)
During this intensive communication session, participants engage in a series of skill-building exercises to practice effective communication tools. These tools include active listening and giving effective feedback. Take all six "Building Communications Skills classes for $370 (a 30% savings).
BUILDING COMMUNICATION SKILLS: ON BEING ASSERTIVE
May 28, 2008
Location: Billings, Montana
Time: 1 p.m. to 4:30 p.m.
Investment is $87 (discounts for multiple attendees from one organization)
Participants will learn the four types of communication behaviors, and develop the tools necessary to use assertive communication to better express their views. Take all six "Building Communications Skills" classes for $370 (a 30% savings).
RETIREMENT: BENEFITS OVERVIEW
May 29, 2008
Location: Billings, Montana
Time: 8:30 a.m. to 4:30 p.m.
Investment is $97
Do you know what your benefits will be in retirement? This one-day workshop will help answer your benefit questions and get referral information in these areas:
-Social Security benefits
-State of Montana Insurance benefits
-VEBA
-PERS benefits
-Deferred Compensation
MEETING-FUL MINUTES
May 29, 2008
Location: Kalispell, Montana
Time: 8:30 a.m. to Noon
Investment is $87 (discounts for multiple attendees from one organization)
Do your hands cramp up at the thought of recording meeting minutes? Do you question what information you should record and what you should leave out? You are not alone. This half-day workshop will give you the tools needed to take effective notes and to write meaningful minutes.
